Your Privacy Matters
Privacy Policy
Last updated: July 2026
At Urmila Raj Hospital, we are committed to protecting the privacy and security of our patients. This policy explains how we handle information collected through this website and during your interactions with our hospital.
1. Information We Collect
We collect personal information you provide when booking appointments, registering for OP consultations, or contacting us — including your name, mobile number, email address and health-related details you choose to share. We may also collect basic usage data (such as pages visited) to improve our website.
2. How We Use Your Information
Your information is used to schedule appointments, manage patient records, provide medical care, send appointment confirmations, and respond to your enquiries. We may also use anonymised data for internal quality improvement.
3. Medical Records & Confidentiality
Your medical records are strictly confidential and are only accessible to authorised medical and administrative staff involved in your care. We comply with applicable privacy laws and hospital standards.
4. Data Sharing
We do not sell or rent your personal information. Information may be shared only when required by law, or with your consent for referral and continuity of care.
5. Data Security
We use reasonable technical and organisational measures to protect your data against unauthorised access, alteration or disclosure.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to such requests within a reasonable timeframe.
7. Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features may not work as intended.
8. Contact Us
For any privacy-related questions, please contact us through the Contact page or call our helpline.
Need Medical Attention?
Book an appointment or walk into your nearest Urmila Raj Hospital branch. Our team is ready to help, 24/7.